Last updated: October 2025

1. Purpose

Uphotic respects your privacy and is committed to protecting personal information in accordance with Australian law. This policy explains how we collect, use, and store personal information.

1. What We Collect
   • Contact details (name, email, phone, organisation, role)
   • Program and assessment responses
   • Payment information (processed via secure third-party providers)
   • Website analytics, cookies, and usage data
2. How We Collect

Information is collected when you: enquire through our website or forms; register for programs, retreats, or assessments; subscribe to updates; or communicate with us by email, phone, or social media.

1. Why We Collect

To provide and manage services; communicate with clients; improve offerings; and meet legal obligations.

1. Disclosure of Information

Limited data may be shared with trusted service providers (payment, email, or scheduling platforms) who assist operations. These providers must handle data securely and only for agreed purposes. Uphotic does not sell or rent personal information.

1. Storage and Security

Data is stored securely with restricted access. Reasonable steps are taken to protect against misuse, loss, or unauthorised access.

1. Access and Correction

To request access or correction, contact info@uphotic.com. Identification may be required.

1. Overseas Disclosure

Where service providers operate overseas, Uphotic ensures privacy protections consistent with Australian Privacy Principles.

1. Retention

Information is retained only as long as necessary for business or legal purposes, then securely deleted or anonymised.

1. Updates

This policy may change from time to time. The latest version will appear on our website with the effective date.

1. Contact & Complaints

Questions or complaints: info@uphotic.com. If unresolved, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.